Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Before You Start
- Check your internet connection: A stable connection (at least 5 Mbps) ensures smooth gameplay on the mobile-optimized website or progressive web app (PWA).
- Verify the casino’s licence: Casino Days operates under a Curacao eGaming licence. Note that winnings from Curacao-licensed casinos may be subject to local income tax in some jurisdictions, unlike MGA or local licences.
- Set a budget: Decide your deposit limit and stick to it. Use responsible gambling tools like deposit limits and reality checks.
- Understand the bonus terms: Read the wagering requirements, game contributions, and maximum bet rules before claiming any offer.
- Prepare your documents: For KYC, you’ll need a valid ID (passport or driver’s license), proof of address, and possibly a selfie.
- Bookmark the support page: Know how to contact live chat or email before you need it.
Registration
- Visit the casino website on your mobile browser. There is no dedicated app, but the PWA works like one — add it to your home screen for quick access.
- Click the «Sign Up» button. Fill in your email, password, and personal details (name, date of birth, address).
- Select your preferred currency and language. Confirm you are over 18 and agree to the terms.
- Verify your account: Check your email for a verification link and click it. Some accounts may require SMS verification.
- Complete your profile: Add your mobile number and optionally enable 2FA for extra security.
- To start playing, make your first deposit via the cashier. You can take advantage of the welcome bonus after depositing. For a seamless experience, Casino days app offers a user-friendly mobile interface.
Calculating Your Bonus
Assume you claim a 100% welcome bonus up to C$500 with a 30x wagering requirement on the bonus amount, and game weightings: slots 100%, table games 10%, video poker 20%.
If you deposit C$100, you get a C$100 bonus. Your total balance is C$200.
Wagering requirement: C$100 bonus × 30 = C$3,000.
To clear the bonus, you need to wager C$3,000 on eligible games. If you play only slots (100% contribution), each spin counts fully. If you play blackjack (10% contribution), only C$0.10 of every C$1 wagered counts toward the requirement. So to clear C$3,000 with blackjack, you’d need to wager C$3,000 ÷ 0.10 = C$30,000.
Formula: Required wagering = (Bonus amount × Wagering multiplier) / Game weight.
Example: slots: (C$100 × 30) / 1.00 = C$3,000. Blackjack: (C$100 × 30) / 0.10 = C$30,000.
Also check max bet while wagering: typically C$5. Betting higher may void the bonus.
Payment Methods
| Method | Deposit Min/Max | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | C$10 – C$5,000 | 1–3 business days | None |
| Interac e-Transfer | C$10 – C$3,000 | Instant to 24 hours | None |
| PayPal | C$10 – C$4,000 | Up to 12 hours | None |
| Bitcoin | C$20 – C$10,000 | Up to 1 hour | Network fee may apply |
Important: Withdrawals to cards may take longer. Always verify your account before requesting a withdrawal to avoid delays.
Licence & Player Protection
Casino Days is licensed by the Government of Curacao under licence number 365/JAZ. This means the casino follows anti-money laundering (AML) and know-your-customer (KYC) regulations. However, Curacao-licensed casinos do not offer the same level of player protection as those licensed by the UK Gambling Commission or Malta Gaming Authority. For players in Ontario, note that Casino Days is not licensed by the Alcohol and Gaming Commission of Ontario (AGCO) — it operates in a grey market. Always check local laws before playing.
The casino uses SSL encryption to protect your data. It also offers responsible gambling tools: deposit limits, loss limits, time alerts, and self-exclusion.
Common Problems & Fixes
- Account verification fails: Ensure your documents are clear, in colour, and match the name on your account. Upload a recent utility bill or bank statement for address proof. If rejected, contact support for specific reason.
- Bonus not credited: Check if you entered a bonus code. If not, contact live chat. Also ensure your deposit met the minimum amount (often C$20).
- Withdrawal pending for days: Casinos typically process withdrawals within 72 hours after verification. If yours takes longer, check your account status. Contact support via email or live chat with your withdrawal ID.
- Game won’t load on mobile: Clear your browser cache and cookies, or try a different browser. The PWA might need an update — re-add it to your home screen.
- Connection issues during play: Switch from Wi-Fi to mobile data or vice versa. Ensure your device meets minimum requirements (Android 6.0+ or iOS 11+).
- Maximum bet exceeded while wagering: You may have placed a bet over the allowed limit (usually C$5). Contact support to check if the bonus can be reinstated; otherwise, it will be voided.
Need to Know
Is there a dedicated Casino Days app?
No, there is no dedicated app in the Google Play or Apple App Store. However, you can use the mobile-optimized website or add it as a progressive web app (PWA) from your browser.
Can I play at Casino Days from Ontario?
Yes, but Casino Days is not licensed by the AGCO. Ontario players should be aware that the casino operates from a Curacao licence, so you may not have the same protections as with a local operator. Withdrawals may also take longer.
What is the minimum deposit at Casino Days?
The minimum deposit is typically C$10 for most methods, but some like Bitcoin require C$20.
How long do withdrawals take?
Once verified, withdrawals are processed within 24–72 hours. E-wallets are usually fastest (under 12 hours), bank transfers 3–5 business days.
Are my winnings taxable?
That depends on your country of residence. For example, Canadian players are not taxed on gambling winnings (unless professional), but players in other countries may be. Check your local tax laws.
Can I set deposit limits?
Yes, go to your account settings and choose responsible gambling options. You can set daily, weekly, or monthly deposit limits.
What games are available?
Slots, table games (blackjack, roulette, baccarat), video poker, and live dealer games from providers like NetEnt, Microgaming, and Evolution Gaming.
Is my personal information safe?
Yes, the site uses 128-bit SSL encryption and follows strict data protection policies. Your info is not shared with third parties without consent.
Extra Tips – Handling a Delayed Withdrawal
If your withdrawal is delayed beyond the stated processing time, follow these steps:
- Check your verification status: Log in and see if all documents are approved. If pending, upload them again or contact support.
- Review the terms: Some bonuses have a maximum withdrawal cap or require a minimum turnover before cashing out.
- Contact support: Use live chat (24/7) or email (support@casinodays.com). Provide your username, withdrawal amount, and date requested.
- Wait the full processing time: Most delays are due to weekends or public holidays. Allow 3–5 business days before escalating.
- If unresolved after 7 days: File a complaint with the Curacao eGaming authority (info@curacao-egaming.com) or use an arbitration service like ThePogg.
Remember: Always gamble responsibly and never chase losses. Casino Days is meant for entertainment, not as a source of income.